Wipro Jobs 2025 Hiring Freshers : Wipro Jobs 2025 Hiring Freshers For the Role of Quality Assurance Analyst L1 Role. Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related Wipro Jobs 2025 Latest Hiring and Apply Link and More Job Related details see below.
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Wipro Jobs 2025 Hiring For Quality Assurance Analyst L1 Role. :
Name of the Company : Wipro
Official Website : www.Wipro.com
Job Role : Quality Assurance Analyst L1
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 5.00 LPA (Expected)
Job Location : Hyderabad
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Conduct process quality audits as per plan
Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines
For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week
Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required
Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA)
Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes.
Deliver
No. Performance Parameter Measure
Audit Adherence to the calendar; audit targets
Compliance % as per audit reports – zero miss
Process Compliance Case targets – 2 hours/ week logged to be updated with the process
Mandatory Skills: QAAS(Advisory Services) .
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