Tech Mahindra Recruitment 2024 Freshers : Tech Mahindra Recruitment Hiring Freshers For Voice Process..Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related Tech Mahindra Latest Hiring and Apply Link and More Job Related details see below.
Before Checking the Complete Job Description For the Role of Voice Process For Freshers in Tech Mahindra.
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Tech Mahindra Recruitment 2024 For Voice Process… :
Name of the Company : Tech Mahindra
Official Website : www.techmahindra.com
Job Role : Voice Process
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 3.00 LPA (Expected)
Job Location : Noida
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Qualifications:
Minimum educational qualification: High School Diploma or equivalent (Bachelor’s degree preferred).
Prior experience in a voice process or customer service role is an advantage.
Flexibility to work in rotational shifts, including weekends and holidays.
Familiarity with CRM tools or call center software is a plus.
Skills Required:
Communication Skills: Strong verbal skills in English and/or regional languages (as required for the role).
Customer Service: Ability to empathize with customers and offer solutions in a professional manner.
Technical Proficiency (if applicable): Basic knowledge of technical troubleshooting for IT or telecom processes.
Problem Solving: Quick thinking and ability to resolve issues effectively.
Teamwork: Ability to work collaboratively in a fast-paced environment.
Key Responsibilities:
Handle inbound and/or outbound voice calls to address customer queries, complaints, and concerns.
Provide accurate information about products, services, or troubleshooting steps.
Ensure high-quality customer service by adhering to company guidelines and policies.
Escalate unresolved queries to the appropriate department or team.
Maintain and update customer records in the database.
Meet or exceed performance metrics such as call quality, resolution time, and customer satisfaction.
Adhere to work schedules and comply with all organizational procedures.
More Details and Apply Link Details : ApplyHere
Walk-in Details :
Walk-in Date : 9th December 2024 – 13th December 2024
Walk-in Time : 10.00 AM – 4.00 PM
Venue : A-8A, Knowledge Boulevard, 1st floor- Tech Mahindra Sector 62, Noida. Near IMS College. Nearest Metro Station- Noida Electronic City.
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
FOR WHATSAPP GROUP : CLICK HERE
FOR INSTAGRAM GROUP: CLICK HERE
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