Tech Mahindra Recruitment 2024 Freshers : Tech Mahindra Recruitment Hiring Freshers For International Voice & Email Process..12th Pass or Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related Tech Mahindra Latest Hiring and Apply Link and More Job Related details see below.
Before Checking the Complete Job Description For the Role of International Voice & Email Process For Freshers in Tech Mahindra .
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Tech Mahindra Recruitment 2024 For Freshers International Voice & Email Process… :
Name of the Company : Tech Mahindra
Official Website : www.techmahindra .com
Job Role : International Voice & Email Process
Education Qualification : 12th Pass or Any Graduate
Experience : Freshers
Salary Details : 5.0 LPA (Expected)
Job Location : Bangalore,Pune and Hyderabad
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Role & responsibilities
Resolving billing issues using query solving techniques and providing clear and concise information. Answering questions about billing or services.
Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries.
Listen actively to customer needs, concerns, and feedback, and respond appropriately.
Accurately document customer interactions and update records in the CRM system.
Collaborate with team members and other departments to resolve complex issues.
Required profile
Min 6 months of international Voice experience
In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
Experience resolving customer issues in billing,
Demonstrated communication skills.
The clarity in thought process (Able to articulate his/ her thought)
Ability to handle tough situations with customers.
Strong ability to multitask and take fast decisions independently.
Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
Customer Centric & Logical Thinking & Need to be Enough Spontaneous
Ensure Timely & Professional Responses to all Queries.
Perks and Benefits
Cab Facility both ways [ Pick up and drop within Transport radius. Immense Growth
Loyalty bonus upto 20kinterview Rounds: 1st Level – UAT / Operations 2nd Level – Versant [ Need to score 60 and above]
More Details and Apply Link Details : ApplyHere
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
FOR WHATSAPP GROUP : CLICK HERE
FOR INSTAGRAM GROUP: CLICK HERE
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