Tech Mahindra Jobs 2024 Freshers : Tech Mahindra Jobs Hiring Freshers For Sr Customer support associate. Any Graduate Candidates Required to Apply or Eligible For this Post.
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Before Checking the Complete Job Description For the Role of Sr Customer support associate For Freshers in Tech Mahindra.
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Tech Mahindra Jobs 2024 For Sr Customer support associate… :
Name of the Company : Tech Mahindra
Official Website : www.techmahindra.com
Job Role : Sr Customer support associate
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 5.00 LPA (Expected)
Job Location : Pune
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Responsibilities and Duties:
Provide customer support via phone calls for international customers, in English languages. Resolving customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Document customer interactions for review and follow-up. Utilize computing and technical expertise to respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Inform customers on the steps to follow to exploit services of the company.
Job Brief:
Handle customers problems, enquires, and complaints in a professional and timely manner. Provide support to customers in multiple languages via phone, email, or chat.
Recognize and refer potential complaints that require support from supervisors.
Ensure that customer queries are addressed in a timely and accurate manner.
Regularly update customer database with accurate information.
Qualification and Experience:
Any Graduate Fresher.
12th pass with at least 6 months of experience in BPO (customer service).
Shift and Allowances:
5 Days working, 2 days rotational week off- US rotational Graveyard shifts, split week off.
9.5 Hours shift (including 1 hr break).
Looking for immediate joiners- Who can join us in 1 day
Both side cab service if address is covered in our transport boundary (500 INR Per Month from salary, 200 INR Professional Tax from salary)
Age Limit 40 Yrs old max
Work Location; Commerzone IT Park, Yerwada, Pune
Interview Round:
HR Round
OPS Round
Pearson Voice Versant ( Score 60)
More Details and Apply Link Details : ApplyHere
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
FOR WHATSAPP GROUP : CLICK HERE
FOR INSTAGRAM GROUP: CLICK HERE
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