Sutherland Jobs 2024 Freshers : Sutherland Jobs Hiring Freshers For Associate Customer Service..Any Graduate Candidates Required to Apply or Eligible For this Post. More Details Related Sutherland Latest Hiring and Apply Link and More Job Related details see below.
Before Checking the Complete Job Description For the Role of Associate Customer Service For Freshers in Sutherland.
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Sutherland Jobs 2024 For Associate Customer Service… :
Name of the Company : Sutherland
Official Website : www.sutherland.com
Job Role : Associate Customer Service (Work From Home)
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 4.0 LPA (Expected)
Job Location : Across India
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Consultants in this role get to: Strengthen relationships:
Support for general billing inquiries. Access customer records and verify customer account information.
Identify potential customer needs and recommend solutions.
Place follow-up calls to customers to ensure their needs are met in an efficient manner.
Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions.
Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations.
Schedule a technician visit when needed.
Improve technical skills: Attend job-related training: new hire and refresher training, new product or service updates and product cross-training.
Qualifications
Our most successful candidates have:
High School diploma or equivalent
Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
Direct client contacts technical support experience
Excellent verbal and written communication skills
Strong problem-diagnosis and problem-solving skills
Multi-tasking skills, showcased using several applications
Experience working with CRM applications (preferred)
Ability to be goals oriented – Strong communication skills and ability to express ideas clearly
To work from home you must: 2.0 Ghz Dual Core or better processor,2 GB RAM
(some employment opportunities require a minimum of 4 GB RAM),
10 GB available hard drive space,Sound card,Windows 7, including Windows 8 and 8.1,
Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear
(designed to minimize audio interference from outside sources).
Noise cancelling microphone
More Details and Apply Link Details : ApplyHere
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
FOR WHATSAPP GROUP : CLICK HERE
FOR INSTAGRAM GROUP: CLICK HERE
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