Oracle Jobs 2024 Freshers : Oracle Jobs Hiring Freshers For Systems Analyst 1-Support.
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Oracle Jobs 2024 For Systems Analyst 1-Support… :
Name of the Company : Oracle
Official Website : www.oracle.com
Job Role : Systems Analyst 1-Support
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 6 LPA (Expected)
Job Location : Bangalore
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Career Level – IC1
Responsibilities
As a Systems Engineer, you will interface with the customer’s IT staff on a regular basis. Either at the client’s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform that is being supported. You will be expected to work with only general guidance from senior engineers and management and, in some areas may work independently.
Required Skills
Customer Satisfaction
Customer Service
Linux
SQL (Structured Query Language)
Troubleshooting
Work Independently
More Details and Apply Link Details : ApplyHere
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