Infosys Jobs 2025 Hiring Freshers : Infosys Jobs 2025 Hiring Freshers For the Role of Voice Process Role. Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related Infosys Jobs 2025 Latest Hiring and Apply Link and More Job Related details see below.
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Infosys Jobs 2025 Hiring For Voice Process Role. :
Name of the Company : Infosys
Official Website : www.Infosys.com
Job Role : Voice Process
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 5.00 LPA (Expected)
Job Location : Bangalore
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Join Infosys BPM Ltd – Service Desk/ Technical support – Bangalore
We are looking for dynamic and customer-focused professionals to join our Service Desk Voice Support team at Infosys BPM, Bangalore. The ideal candidate will have excellent communication skills and a passion for resolving technical issues efficiently and empathetically.
Key Responsibilities:
Provide first-level technical support via voice (calls), chat, and email.
Troubleshoot and resolve issues related to:
VPN connectivity
Microsoft Office 365
Driver installations
Active Directory
Basic networking and operating systems
Utilize ticketing tools such as ServiceNow, Remedy, or Control-M to log and manage incidents.
Ensure timely resolution of issues while maintaining high customer satisfaction.
Demonstrate strong problem-solving skills and take ownership of customer issues.
Maintain accurate documentation of customer interactions and technical issues.
Stay updated with the latest product knowledge and IT support trends.
Participate in training and upskilling programs as required.
Must-Have Skills:
Excellent verbal and written communication skills.
Strong analytical and troubleshooting abilities.
Good understanding of operating systems (Windows, Mac, etc.) and basic networking concepts.
Familiarity with productivity tools like Microsoft Office Suite.
Ability to work in a fast-paced, customer-focused environment.
Mandatory Requirements (Non-Negotiable):
Excellent communication skills.
Willingness to work in US shifts and 24×7 rotational shifts.
100% Work from Office (no hybrid or remote options).
Open to working weekends and holidays as per shift schedule.
Preferred Qualifications:
Any graduate (technical or non-technical background).
Prior experience in a voice-based service desk or technical support role is an added advantage.
Ready to launch your career with a global leader?
Come meet us and take the first step toward a rewarding future!
Regards,
Infosys BPM
Talent Acquisition | INFY HR
More Details and Apply Link Details : ApplyHere
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
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