Infosys Jobs 2025 Hiring Freshers : Infosys Jobs 2025 Hiring Freshers For the Role of Senior Process Executive Role. Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related Infosys Jobs 2025 Latest Hiring and Apply Link and More Job Related details see below.
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Infosys Jobs 2025 Hiring For Senior Process Executive Role. :
Name of the Company : Infosys
Official Website : www.Infosys.com
Job Role : Senior Process Executive
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 5.00 LPA (Expected)
Job Location : Bangalore
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Job Description: Process Executive /Sr process executive /Process specialist ( as per experience ) :Location: Pune :Employment Type: Full-Time.
Key Responsibilities:
Provide first-level resolution to the customers
Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
Build rapport with customers through active listening, effective communication, and attention to detail.
Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
Document and track customer interactions and technical issues in the service management system.
Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
Must to adhere and non-negotiables:
Excellent in communication
Need to work on US shift timings.
Need to complete specific and dedicated training programs set by the client.
24*7 , flexible shifts
100% WFO , no hybrid
Preferred Qualifications: Any Graduate
Additional certifications in customer service/upskilling
Preferred Skills:
Customer Service->Voice
More Details and Apply Link Details : ApplyHere
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
FOR WHATSAPP GROUP : CLICK HERE
FOR INSTAGRAM GROUP: CLICK HERE
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