IBM Jobs 2025 Hiring Freshers : IBM Jobs 2025 Hiring Freshers For the Role of IT Technical Specialist Role. Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related IBM Jobs 2025 Latest Hiring and Apply Link and More Job Related details see below.
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IBM Jobs 2025 Hiring For IT Technical Specialist Role. :
Name of the Company : IBM
Official Website : www.ibm.com
Job Role : IT Technical Specialist
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 6.00 LPA (Expected)
Job Location : Bangalore
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Your role and responsibilities
Demonstrates leadership in innovative problem resolution techniques
Provides support and assistance to others
Services may be directed by a service call management process or be performed as part of a team
Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices
Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance.
Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times
Performs a full workload of technical services to IBM employees
Makes appropriate use of reference materials, support centers and diagnostic aids
Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment
Diagnoses equipment malfunctions accurately & promptly
Fully document all issues in an accurate and timely manne
With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tools
May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery.
Required education
Bachelor’s Degree
Preferred education
Bachelor’s Degree
Required technical and professional expertise
Excellent Communication as well as Customer service skills and problem-solving ability.
Mobile Device Skills.
2+ years of Strong operational working knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure.
Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows.
Knowledge of system configuration, physical and network connectivity.
Ability to provide information and direction to others in a clear and concise manner.
At least 2 years Windows support experience professionally and/or personally
At least 2 years professional troubleshooting expertise
Customer support experience and service focus
Active listener with flexibility to modify approach and adapt to customer needs
More Details and Apply Link Details : ApplyHere
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