Google Jobs 2026 Hiring Freshers : Google Jobs 2026 Hiring Freshers For the Role of Product Support Engineer. Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related Google Jobs 2026 Latest Hiring and Apply Link and More Job Related details see below.
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Google Jobs 2026 Hiring For Product Support Engineer Role. :
Name of the Company : Google
Official Website : www.Google.com
Job Role : Product Support Engineer
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 5.00 LPA (Expected)
Job Location : Hyderabad
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
The Global Technical (gTech) Ads team supports advertisers and publishers of all sizes across the full advertising product ecosystem. The team ensures customers maximize value from advertising solutions through proactive guidance, technical assistance, and strategic consultation.
Support services range from enabling self-service tools and in-product guidance to advanced account setup, campaign optimization, media strategy consulting, measurement solutions, and complex technical integrations. Solutions may be customized for enterprise clients or designed to scale across millions of users worldwide.
The team collaborates closely with Sales, Product, and Engineering functions to enhance tools, refine workflows, and continuously improve the customer experience. By acting as a strategic partner, the team helps clients achieve stronger returns on investment while maintaining long-term trust.
Key Responsibilities:
Provide subject matter expertise in AI-powered advertising products, including advanced performance-focused campaign solutions.
Troubleshoot complex technical and performance-related issues for advertisers, agencies, and internal sales teams.
Design and implement automation tools to streamline diagnostics, debugging, and operational efficiency.
Analyze performance data to identify root causes and create structured action plans for long-term improvements.
Enhance knowledge management systems and contribute to operational optimization initiatives.
Conduct account reviews and support product adoption strategies.
Collaborate cross-functionally with Sales, Product, and Engineering teams to resolve escalations and improve the overall client journey.
Identify recurring customer challenges and contribute insights toward scalable product and service improvements.
Bachelor’s degree in Engineering, Computer Science, or a related discipline (or equivalent practical experience).
Hands-on experience working with data analysis, SQL, and web-based technologies.
Flexibility to work outside regular business hours based on customer needs.
Experience in business analysis, including building dashboards, performing analytics, and generating data-driven recommendations.
Background in technical product support, cloud support, Quality Engineering, or Site Reliability Engineering (SRE).
Familiarity with online advertising platforms such as Google Ads or similar digital marketing solutions.
Experience in technical troubleshooting within a technology-driven organization.
Strong customer-facing communication skills with the ability to simplify complex technical concepts for non-technical and executive stakeholders.
Demonstrated ability to diagnose problems, recommend practical solutions, and maintain a customer-first approach.
Strong ownership mindset with the ability to manage end-to-end issue resolution.
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