Genpact Jobs 2025 Hiring Freshers : Genpact Jobs 2025 Hiring Freshers For the Role of Technical Associate Service Desk L1 Role. Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related Genpact Jobs 2025 Latest Hiring and Apply Link and More Job Related details see below.
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Genpact Jobs 2025 Hiring For Technical Associate Service Desk L1 Role. :
Name of the Company : Genpact
Official Website : www.Genpact.com
Job Role : Technical Associate Service Desk L1
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 5.00 LPA (Expected)
Job Location : Hyderabad
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Inviting applications for the role of Technical Associate – Service Desk L1
In this role, You will be responsible for provisioning & Deprovisioning of applications following the ITIL standard.
Responsibilities
Ensure the 24/7/365 availability of all systems, applications, and infrastructure.
Understanding of IT processes and procedures and willingness to follow them.
Provisioning, De-provisioning & maintaining Active Directory user accounts on multiple domains
Provisioning and maintaining Active directory security Groups
Provisioning, De-provisioning & maintaining service accounts
Provision and De-Provision Email accounts on O365 & troubleshoot if email and AD accounts are not in Sync
Manage and implement active directory standards including object name, object creation (import/export functions) and all group policy design
Develop documentation to assist self-guided issue resolution procedures for service desk personal to include checklists procedures.
Run reports via Active Directory
Ability to speak to a non-technical audience about technical problems
Knowledge and experience within ServiceNow/Salesforce and the ability to run reports within ServiceNow
Knowledge and experience of customer service practices
Willing to work in rotational shifts as per customer requirement
Qualifications we seek in you!
Minimum Qualifications
Graduate in any stream
Preferred Qualifications/ Skills
Relevant experience in IT Service Desk or similar domain is preferable.
Good communication skills
Should have understanding of below Technical Skills:
Basic Networking
Active Directory
Service Request Management
O365 Tools
PC/Laptop
More Details and Apply Link Details : ApplyHere
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
FOR WHATSAPP GROUP : CLICK HERE
FOR INSTAGRAM GROUP: CLICK HERE
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