Genpact Jobs 2026 Hiring Freshers : Genpact Jobs 2026 Hiring Freshers For the Role of Process Associate Technical support. Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related Genpact Jobs 2026 Latest Hiring and Apply Link and More Job Related details see below.
Before Checking the Complete Job Description For the Role of Process Associate Technical support Freshers in Genpact.
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Genpact Jobs 2026 Hiring For Process Associate Role. :
Name of the Company : Genpact
Official Website : www.Genpact.com
Job Role : Process Associate Technical support
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 5.00 LPA (Expected)
Job Location : Bangalore
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
We are currently seeking motivated individuals for the position of Technical Support Associate to deliver high-quality assistance to customers through multiple communication channels.
Eligibility Criteria :
Bachelor’s degree in any discipline (excluding Law/Diploma)
Prior experience in customer or technical support roles is mandatory
Key Responsibilities :
Provide assistance for technical issues related to hardware components such as processors, wireless devices, graphics systems, Ethernet products, and OEM devices including laptops and similar equipment
Handle customer interactions via phone, chat, and email channels to diagnose and resolve issues effectively
Conduct remote troubleshooting sessions when necessary to address customer concerns
Manage a daily workload of approximately 25–30 customer interactions, maintaining defined turnaround times
Track and follow up on open cases through calls and emails to ensure timely resolution
Create and maintain knowledge base documentation based on recurring issues and solutions
Contribute to process improvement initiatives and support efficiency enhancement projects
Required Skills & Qualifications :
Strong verbal and written communication skills with the ability to interact professionally with customers
Proficiency in commonly used tools such as Microsoft Office and Windows operating systems
Basic to intermediate understanding of computer hardware, including desktops, servers, and related components
Familiarity with troubleshooting hardware and OEM devices like laptops
Ability to enhance customer experience through effective problem-solving and process awareness
Preferred Skills :
Capability to handle multiple tasks and prioritize effectively in a fast-paced environment
Strong analytical and problem-solving mindset
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
FOR WHATSAPP GROUP : CLICK HERE
FOR INSTAGRAM GROUP: CLICK HERE
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