Deloitte Jobs 2025 Hiring Freshers : Deloitte Jobs 2025 Hiring Freshers For Webform Analyst.
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Before Checking the Complete Job Description For the Role of Webform Analyst For Freshers in Deloitte.
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Deloitte Jobs 2025 For Webform Analyst. :
Name of the Company : Deloitte
Official Website : www.deloitte.com
Job Role : Webform Analyst
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 7.00 LPA (Expected)
Job Location : Hyderabad
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Responsibilities
Handling webforms generated by users submitting self-service queries – Using Genesys Cloud & ServiceNow
Incident and Request handling
Proactive, Problem-Solving skills and display ownership characteristics
Multitasking and capable of working in a fast-paced environment adhering to shift timings
Location: Hyderabad
Experience Range: 1 to 3 years
Work shift Timings (IST): 1:00 PM to 10:00 PM / 2:00 PM to 11:00 PM (8:30 AM to 5:00 PM UK Time) with extended support (Weekends/Holidays) as required by business.
Qualifications
Bachelor of Engineering / Bachelor of Technology / Graduate
1 to 3 years’ experience in a similar role and Enterprise organisation.
Requirements
Strong communication & presentation skills.
Extensive knowledge of ServiceNow in ticket management and data extracts/dashboard presentation.
Strong knowledge of Windows technical troubleshooting including Macs, Mobile Devices, iPads.
Experience at service desk providing support across various channels including phone support.
MS office suite efficiency
Thorough understanding of IT Infrastructure areas and platforms (Exchange, Teams, Zoom, Intune, SharePoint, SQL Services, Security Ops, End User Technologies (EUT))
Provide L1 troubleshooting / resolution for SME teams
Experience on product-based support
Hands-on experience in Active Directory, Microsoft Identity Manager, CyberArk platforms.
Ownership of issues to improve customer experience.
Understanding of the CSI process.
Full understanding of the full stack of support levels.
Desirable
ITIL Foundation v3/v4
Added experience to work using Genesys Cloud tool.
Identifying and supporting the automation of manual Monotonous processes.
Experience on Knowledge Base management
Experience in data visualization, Office365, Macs
More Details and Apply Link Details : ApplyHere
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
FOR WHATSAPP GROUP : CLICK HERE
FOR INSTAGRAM GROUP: CLICK HERE
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