Cornerstone Jobs 2025 Hiring Freshers : Cornerstone Jobs 2025 Hiring Freshers For the Role of Technical Support Intern. Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related Cornerstone Jobs 2025 Latest Hiring and Apply Link and More Job Related details see below.
Before Checking the Complete Job Description For the Role of Technical Support Intern For Freshers in Cornerstone.
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Cornerstone Jobs 2025 Hiring For Technical Support Intern. :
Name of the Company : Cornerstone
Official Website : www.cornerstone.com
Job Role : Technical Support Intern
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 5.00 LPA (Expected)
Job Location : Pune
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
In this role you will…
Consistently deliver positive customer experience reflected over Customer Satisfaction metrics (CSAT).
Continuous adherence with Cornerstone OnDemand support process to achieve Customer SLAs.
Time-bound and superior customer communication over CRM (salesforce), Phone and Email.
Regular quality updates until resolution to prevent case staleness/aging and preventing a backlog.
Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time-bound resolution in line with customer expectations.
Where necessary, time-bound engagement of next-level support with proper triage and case documentation, keep stakeholders timely appraised and share feedback.
Active engagement with Knowledge base and forums utilizing help channels/resources.
Continuous learning and knowledge enhancement around Cornerstone OnDemand product portfolio and associated technology
Consistently deliver aligning with set goals and beyond
Seamlessly collaborate and contribute towards the inclusive success of Cornerstone OnDemand ecosystem.
Consideration of privacy and security obligations
You’ve got what it takes if you have…
Bachelor’s degree in computer science or equivalent with less than a year of customer facing application support experience.
Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc.
Superior written and verbal communication skills.
Customer centric mindset, with passion for helping customers and providing excellent customer service.
Strong analytical and problem-solving skills.
Added Advantage – Familiar with support workflows and processes and experience working with CRM application like Salesforce, in SLA driven ecosystem.
The role requires working in 24×7 environment (mostly US shifts).
Location – Pune MH (on-site)
More Details and Apply Link Details : ApplyHere
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
FOR WHATSAPP GROUP : CLICK HERE
FOR INSTAGRAM GROUP: CLICK HERE
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