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Concentrix Jobs 2026 Hiring Freshers For Quality Analyst.

Concentrix Jobs 2026 Hiring Freshers : Concentrix Jobs 2026 Hiring Freshers For the Role of Quality Analyst. Any Graduate Candidates Required to Apply or Eligible For this Post.More Details Related Concentrix Jobs 2026 Latest Hiring and Apply Link and More Job Related details see below.

Before Checking the Complete Job Description For the Role of Quality Analyst Freshers in Concentrix.

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Concentrix Jobs 2026 Hiring For Quality Analyst Role. :

Concentrix Jobs 2026 Hiring Freshers For Quality Analyst.

Name of the Company : Concentrix

Official Website : www.Concentrix.com

Job Role : Quality Analyst

Education Qualification : Any Graduate

Experience : Freshers

Salary Details : 5.00 LPA (Expected)

Job Location : Hyderabad

Apply Mode : Online

Last Date : Apply Now ASAP.

General Summary of Job Details :

Key Responsibilities:

Deliver strong performance aligned with all defined quality standards and metrics.

Review chat and call interactions to assess compliance with product knowledge, process adherence, communication quality, and soft skills.

Conduct regular evaluations and provide structured feedback to improve overall performance, accuracy, and consistency.

Analyze performance data and prepare required reports and presentations.

Take part in calibration sessions to maintain uniform evaluation standards and feedback methods.

Promote awareness of customer experience standards and encourage service excellence.

Identify performance gaps and recommend actionable improvements.

Support new team members in accelerating their understanding of products and processes.

Ensure adherence to internal guidelines, operational procedures, and compliance requirements.

Manage necessary customer or client communications professionally.

Use process insights to detect potential risks or improvement areas and escalate t
hem to the relevant teams.

Develop Training Needs Analysis (TNA) plans and ensure effective execution and completion.

Desired Skills & Qualifications:

Good technical understanding along with strong English communication skills, including grammar, sentence formation, and punctuation.

6 months to 1 year of experience in Social Media operations or related campaign/account management roles.

Ability to perform efficiently in fast-paced or high-pressure environments.

Knowledge of quality auditing and coaching frameworks.

Strong observation, analytical thinking, and constructive feedback capabilities.

Effective presentation and coaching skills.

Practical experience with MS Office tools, particularly Excel and PowerPoint.

Strong teamwork and interpersonal communication abilities.

Good analytical and numerical skills.

Experience in handling and interpreting operational data.

Structured and process-driven approach to work.

Exposure to digital advertising operations will be an added advantage.

More Details and Apply Link Details : ApplyHere

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