American Express Jobs 2025 Hiring Freshers : American Express Jobs 2025 Hiring Freshers For Servicing Analyst.Any Graduate Candidates Required to Apply or Eligible For this Post.
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Before Checking the Complete Job Description For the Role of Servicing Analyst For Freshers in American Express.
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American Express Jobs 2025 For Servicing Analyst. :
Name of the Company : American Express
Official Website : www.americanexpress.com
Job Role : Servicing Analyst
Education Qualification : Any Graduate
Experience : Freshers
Salary Details : 6.00 LPA (Expected)
Job Location : Gurugram
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Responsibilities:
Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveler cheques.
Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
Handle Escheatment calls and faxes.
Process Refund Requests, Overspend and Excessive balance cases
Candidate should be able to multi-task and prioritize work to ensure balance is met between regulation, policy, and customer service experience.
Respond to customer escalation and conduct a root cause analysis of the escalation
Leverage expertise in analyzing risk related data, identifying fraud connections
Manage change effectively to meet / exceed performance targets
Minimum qualification :
Graduate with 0 – 3 years of Prior Experience
Proficiency in Portuguese language
Work in a 24*7 work environment in a customer facing calling profile
Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail.
Good oral and written communication skills in English
Good listening and decision making skills.
An ability to handle escalated issues politely and courteously to achieve a balance between promise fulfilment and risk
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
More Details and Apply Link Details : ApplyHere
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
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