Accenture Recruitment 2024 for Freshers : Accenture Hiring Freshers For Application Tech Support Practitioner. Any Graduate or Post Graduate Required to Apply or Eligible For this Post.More Details Related Accenture Latest Hiring and Apply Link and More Job Related details see below.
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Accenture Recruitment 2024 For Freshers Hiring Application Tech Support Practitioner. :
Name of the Company : Accenture
Official Website : www.accenture .com
Job Role : Tech Support Practitioner
Education Qualification : Any Graduate and Post Graduate.
Experience : Freshers
Salary Details : 10 LPA (Expected)
Job Location : Bangalore
Apply Mode : Online
Last Date : Apply Now ASAP.
General Summary of Job Details :
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management, Service Desk Voice Support
Good to have skills : No Function Specialty
Minimum 0-2 year(s) of experience is required
Educational Qualification : Bachelors degree
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Service Desk Management, Service Desk Voice Support
Good to have skills :No Function Specialty
Minimum
0-2 year(s) of experience is required
Educational Qualification :Bachelors degree
Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Your typical day will involve using exceptional communication skills to accurately define client issues and design resolutions based on deep product knowledge. You will be dedicated to quality and play a crucial role in keeping our world-class systems running smoothly.
Roles & Responsibilities:
Act as the interface between the client and the system or application
Use exceptional communication skills to accurately define client issues
Interpret and design resolutions based on deep product knowledge
Provide technical support and troubleshooting assistance to clients
Collaborate with cross-functional teams to resolve complex issues
Ensure timely resolution of client issues to maintain customer satisfaction
Document and maintain records of client interactions and issue resolutions
Stay updated with the latest product knowledge and industry trends
Professional & Technical Skills:
Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Ability to work effectively in a team environment
Knowledge of ITIL framework and best practices
Additional Information:
The candidate should have a minimum of 0-2 years of experience in Service Desk Management
This position is based at our Bengaluru office
A degree in a relevant field is required
Qualifications
Bachelors degree
More Details and Apply Link Details : ApplyHere
PLEASE FOLLOW OUR TELEGRAM/WHATSAPP/INSTAGRAM PAGES. WE REGULARLY UPDATED AND DAILY JOB POSTINGS FOR FRESHERS IN TOP MNC’S, PRIVATE JOBS, WORK FROM HOME JOBS AND LATEST GOVERNMENT JOBS. WE PROVIDED THE LINKS BELOW PLEASE FOLLOW AND SUBSCRIBE AND SHARE WITH YOUR FRIENDS.
FOR TELEGRAM GROUP : CLICK HERE
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